INCREMENT

I, Pritam Chatterjee joined eastern railway carriage & wagon department on comapassionate ground on 15.04.09. Got 1st increment on 1st July, 2010. After completing my training period pay fixed at Rs. 8210/- with an effect from 15.04.2012. But the increment of July'12 was not given to me. Why? If this is for rules then being a trainee I lost 2 increment as I joined in the month of April but the man who is joining as trainee after July he or she is getting benefit of a increment. Right? 

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