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Grievance Redressal machinery - Representations from Railway servants on service matters.

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  • When Railway servant wish to seek redress of a grievance, he has to address the matter to his immediate official superior or the Head of his office or such other authority at the lowest level who is  competent to deal with the matter.
  • An appeal or representation to a higher authority must not be made unless the appropriate lower authority has already rejected the claim or refused relief or ignored or unduly delayed the disposal of the case.
  • Representations to still higher authorities must not be made unless all means of securing attention or redress from lower authorities have been exhausted.
  • Any attempt by a Government servant to seek  a decision on such issues in a Court of Law, [even in cases where such a remedy is legally admissible] without first exhausting the normal official channels of redress, can only be regarded as contrary to official propriety and subversive of good  discipline and may well justify the initiation of  disciplinary action against the Government servant.
  • .The representations from Government servants on service matters may be broadly classified as follows:


  1. Representations/complaints regarding non-payment of salary /allowances or other dues.
  2. Representations on other service matters.
  3. Representations against the orders of the immediate superior authority.
  4. Appeals and petitions under statutory rules and orders [eg. Classification, Control and Appeal Rules and the petition instructions].
  • In regard to representations of the type mentioned at [1] & [2] above, if the individual has not received a reply thereto within a month of its submission, he can address, or ask for an interview with the next higher officer for redress of his grievances.  Such superior officer should immediately send for the papers and take such action as may be called for, without delay.
  • Representations of the type mentioned at [3] above, would be made generally only in cases where there is no provision under the statutory rules or orders for making appeals or petitions.  Such representations also should be dealt with as expeditiously as possible.  The provisions of the preceding paragraph would apply to such representations also, but not to later representations made by the same Government servant on the same subject after his earlier representation has been disposed off appropriately.
  • In regard to the representations of the type mentioned at [4] above, although the relevant rules or orders do not prescribe a time limit for disposing of appeals and petitions by the competent authority, it should be ensured that all such appeals and petitions receive prompt attention and are disposed within a  reasonable time.  If it is anticipated that an appeal or a petition cannot be disposed of within a month of its submission, an acknowledgement or an interim reply should be sent to the individual within a month. 
  • The treatment of advance copies of representations received by still higher authorities should be governed by the following general principles:
  • [a] If the advance copy does not clearly show that all means of securing attention or redress from lower authorities have been duly tried and exhausted, the representation should be ignored or rejected summarily on that ground, the reasons being communicated briefly to the Government servant.  If the Government servant persists in thus prematurely addressing the higher authorities, suitable disciplinary action should be taken against him.
  • [b] If the advance copy shows clearly that all appropriate lower authorities have been duly addressed and exhausted, it should be examined to ascertain whether on the facts as stated some grounds for interference or for further consideration appear, prima facie, to exist.  Where no such grounds appear, the representation may be ignored or summarily rejected, the reasons being communicated briefly to the Government servant.
  • [c] Even where some grounds for interference or further consideration appear to exist, the appropriate lower authority should be asked, within a reasonable time, to forward  the original representation, with report and comments on the points urged.  There is ordinarily no justification for the passing of any orders on any representation without thus ascertaining the comments of the appropriate lower authority. 



  1. Office Memorandum No.118/52-Ests. Dated 30.4.1952. of Ministry of Home Affairs
  2. railway Board’s letter No.E52RG6-2 dated 4.11.1952
  3. Railway Board letter No. E[D&A]2010 GS1-1 dated 25.5.2010   [RBE No.78/10]
  4. Office Memorandum.25/52/52-Ests dated 11.10.1952 from Jt. Secretary to Govt. of India, Ministry of Home Affairs
  5. Board’s letter No. E[D&A]69 RG 6-3 dated 14.2.69
  6. Office Memorandum No. 11013/7/99-Estt. (A) dated 01.11.1999 of Ministry of Personnel, Public Grievances & Pensions [DOP&T]


Dear Sir, This is Mr. G David

Dear Sir,

This is Mr. G David Rajan (Retired Railway Staff).I've got retired from Western Railway (Mahalaxmi Workshop), Mumbai as Senior Section Engineer on 31st May 2014. My Employment / PF No. 13364169. I haven't yet received my pension and other due of DA hike. Along with me, S/Sri M. M Sharma, Karunakaran, Rawat, Aathiyappan, Ramilan Kedu, Alanthappan and many others. 

This is for your information and do the needful at the earliest. Request you to notify concerned W. Rly official representatives for prompt action

Thanks and Regards

G David Rajan



P.S.: Copy to GM Western Railway (Grievances Cell), CWM / Mahalaxmi Workshop Western Railway, Mumbai


To, Railway


Railway Minister                                           Dt-10.09.2014
Ministry of Railway,
Railway Bhavan,
Baroda House,
New Delhi-110004.


Sub: Divisional Railway Manager and Senior Divisional Personal Officer, North Central Railway,

         Allahabad were harassment and not taken action for implementation of Central

         Administrative Tribunal order of 1341 of 2005 dated 20.10.2008 still date. Personal staffs

         were challenge.

Respected Sir,

I beg to say that I have been submission so many mercy application to Divisional Railway Manager and General Manager North Central Railway, Allahabad since 2008 as cause P/branch directly changed of my date of appointment. I have pursued to clarified regarding changing of my date of appointment. The Personal Branch not given any replied the same. I have knocked to contact to the Personal officers and other officers but they were not taken any replied and action for correctness of my date of appointment so I failed to every corner for harassment by the Divisional Officers.

That I was appointed as Substitutes Khallasi on dated 06.11.1969 after completed Railway Medical and filed up Service book with posted under SEFO-LR-Kanpur. I was worked smoothly under my supervisor with satisfactory. Luckily I called for panelled selection and passed the pannel selection as letter no EM-1/Elect RS (Pannel) Sub-Khallasi/72/22 dated 14.12.73.


That all of sudden Personal branch called in office, Allahabad from Kanpur regarding service book. When I came in personal branch office than my dealing Clerk Mr. J L Gupta who was send for again Railway Medical Examination than after again filled up New SR book. When I query regarding the same than he told me that “Old service book was lost so that same it is formality (adopted) for filling new SR book,  when the old service booked will be found than I fill up same service will be continued”. I could not understand my dealing clerk this version, than I reported to Divisional Personal Officer regarding the same. The Divisional Personal Officer replied me against letter no 220E/RSO-Pannel/73/22 dated 31.01.1974 as per panel my service was continued w.e.f 06.11.1969 and instructed to personal branch may be corrected date of appoint date. But the Personal branch office did not carried out the DPO’s orders. After that I applied to higher Railway officer’s complaint regarding same matter but they higher officer were not decided the same. After ten years my old service book chasing with the help of welfare Inspector and found got it the same old service book.

That I moved mercy application to Seiner Divisional Personal Officer and Divisional Railway Manager regarding correctness to re-filling up and continued and posting up to date in old service book but they could not do that, for the same further posting regular. The Personal Branch given me always draughtily and misbehave to me regarding service book posting also no any replied the same causes and demanded extra item . 

That hence I tired and moved to Central Administrative Tribunal of court regarding the correctness of service sincerity and posting. Sir, “luckily the court passed order in my favour as O.A no 1341/2005 dated 20.10.2008 that court accordingly direct the competent authority to reconsider the case of the applicant with regard to counting his full previous service from 06.11.1969 to 15.12.1974 in the light of letter dated 11.02.1997 and Railway Boards letter no. E-NG-II-2006-SB-8 dated 25.07.2006 produced today and decide the date of appointment of the applicant for all purpose i.e qualifying services for retrial benefits, seniority and other consequential benefits admissible to the applicant under rules”. The order sheets send directly to Divisional Railway Manager and Sr. Divisional Personal Officer but they were not given any replied and also ignore the implement of the CAT order. After Court again passed contempt order and passed to DRM-Allahabad that within a month the order must be implement with all  i.e qualifying services for retrial benefits, seniority and other consequential benefits admissible to the applicant under rules. But the DRM-Allahabad totally ignores the same order.

That approximate after three years Sr. Divisional Personal Officer Mr. K M Narriyan given reply me letter on as letter no CS/DPO/CG/CL IV/S/3177 dated 20.01.2011 they mentioned on letter that my date of appointment as Substitute Khalasi which was clearly recorded as 06.11.1969 in old service book and worked up to 13.09.1972 as regularly with earn the increment also and further period 14.09.1972 to 08.02.1974 marked absent. So that period 14.09.1972 to 08.02.1974 i.e (15month & 24 days only) no work and no pay.

That Sir, there no anywhere was mentioned in to my service book as marked absent. My old service book when were lost on that time service book posted up to 30.01.1971 only, further column were blank. When was the lost old service book by the Personal branch, in what circumstances they marked absent in the period of 14.09.1972 to 08.02.1974 as per statement by Sr. Divisional Personal Officer replied letter? When the service book were blanked so that they have taken advantaged were marked absents without any reason or any notice causing saving of his staff of P/branch which they mistake as not posting timely on SR book.

That I was again write application to the Sr. Divisional Personal Officer regarding clarification of the absent period also implement of court order. The Sr. Divisional Personal Officer Smt. Pramila Singh- replied me as vide letter no. E/EO-1/D K Chakarvorty/court case/09 dated 25.03.2014 that date 06.11.1969 to 30.01.1972 approximate two years worked in the Railway as casual labour so that service not to be continued, hence after panned the date of appointment was 13.03.1974.

Sir, the Sr. DPO-Allahabad Smt Pramila Singh had given a letter and mention on letter that un-authorised absent w.e.f 14.09.1972 to 08.02.1974 and not in regular service because worked as casual labour. Sir, I could bot understand that the both letters was issued same rank officer as different statement. One senior officer Mr K M Narrain given statement that I worked in regular and earn increment and other Smt. Pramila Singh given statement I worked as in casual labour. Sir, The both statement how is the correct.

That in these circumstances I moved so many mercy applications to the higher Railway officers and others regarding for the corruption disputed absent period and ignore to implement court order to the Personal branch officers but no results. All the higher Railway officers and others mark to Sr, General Manager N.C.R, Allahabad appropriate action by the Cabinet Secretariat and others like registration no Prsec-e-2014-06863 -3,  DPG-R-2014-80148 - 4 and MORLY-E-2014-03081- 4 through Public Grievances. The all the higher officer written to Sr. General Railway Manager, but still they could not taken any action the same by DRM-Allahabad. The APO/ALD given issued same letter which was issued by Smt. Pramila Singh previously letter and no any changing on letter.

That when the court were already passed the orders 20.10.2008 in order sheet page no 10 that I accordingly direct the competent authority to reconsider the case of the applicant with regard to counting his full previous service from 06.11.1969 to 15.12.1974 were continued service as regular in the light of letter dated 11.02.1997 and Railway Boards letter no. E-NG-II-2006-SB-8 dated 25.07.2006 produced today and decide the date of appointment of the applicant for all purpose i.e qualifying services for retrial benefits, seniority and other consequential benefits admissible to the applicant under rules. The court allotted three months time implementing after receiving orders. There no need any comments and misbehave of court order. The both letter were issued after court order and contempt order. After court order and contempt order when passed after that no any passed comments and defence any clue. In contempt order no. 29/2009 dt 10th Nov’2010 passed only one month time for implement the same.

That in the third pay commission which was mentioned in Government of India Gazette as per GSR–516-E that applicant will be get one increment step up. In GRS-516-E was clearly mentioned and instructed that one increment should be paid 1st Jan 1974 on the time of fixation to the employee.

 Humbly respected Sir, I pray to you, with folding two hands as retired poor employee that may kindly see to my case and passed the favourable order directly instruction to General Manager N.C. Railway, or Divisional Railway Manager Allahabad for justified for implementations of Central Administrative Tribunal of court order on O.A 1341-2005 dated 20.10.2008 and fixation as per GSR-516-E as early as possible with payment of arrears from on 1st Jan 1974.

Sir, the Seiner Divisional Railway Officers were black mailing to me since 1972 and after receiving the court order in the year 2008 and contempt order 2010 to still for implementation the same. I request to you that please set up enquiry as above facts which was mention in court order and in my all facts document which have and Railway higher Officers replied letter.

Thanks Sir,

Reply waited me.                                                                       Your’s faithfully



                                                                                                                                                          Ex-Head Clerk-TRD

1.       Cat ORDER No. 1341/2005 order on 20.10.2008.                                                                 Mob-9450634400,

2.       Sr. DPO/NCR letter no. CS/DPO/CG/CLIV/S/3177 dt 20.01.2011.                                       1054-7K, Om Prakash

3.       Sr.DPO/NCR letter no. E/EO-1/D K Chakarvorty/Court Case/09 dt 25.03.14.                 Sabhasad Marg, Kalindipurm,

Both APO/NCR letter attached with SR.DPO/NCR letter dt 25.03.14.                                         Allahabad. 211011 U.P.  

Already send to Railway Minister Previously                                                          


Sir, I am waiting for reply

Sir, I am waiting for reply from your side. So please reply as early as possible. Thanks.

Sir, I am working at CKP

I am working at CKP division S E Railway as Asst.Loco Pilot. Now I am working at Tata Lobby. Earlier I was working at Rourkela Lobby and now transfered here.while working in rourkela my overtime for a period of 14.08.2011-27.08.2011, 28.08.2011-10.09.2011, 06.11.2011-19.11.2011, 20.11.2011-03.12.2011 is not paid yet.I personnaly requested and give oral and written consent to Respected Sr. DEE,Sr. D.P.O and DRM also.So I requested you to take proper action to pay earliest regarding this.My present Bill unit no is 05/550 and Bill unit no. in rourkela was 05/524.
Thanking you
Abhimanyu Kumar.
Sr. ALP Tata.

Sub: Service Record. Ref:

Sub: Service Record.

Ref: Sr.DPO/HWH,s  O.O  No.- E/Elect (G)/Transferred/IRID dt. 07.10.2010

Respected Sir,

                       In response to the above subject I like to draw your kind attention that, I have been transferred from Howrah division on 7.10.2010 and joined to SDAH Division on 8.10.2010.But my service record was not sent for long time from Howrah division. Many times I appealed for proper channel and also direct to the Howrah Divisional office in last 39 to 40 months and I also given this to Sealdah Grievance Cell vide No. 20130520142035.

                     On 24/01/2014, following my appeal they handed over my SR which was deposited to Sr.DPO/E-18/SDAH but not vetted by Howrah division.I meet personally to the Sr. DPO/E-18/SDAH office 20 to 30 times in last two and half months and requested  to resend the same, but did not take any action and saying that she has not any time to see the matter because she is busy with other urgent work. Welfare officer requested her to look after the matter but no result has been made till date.       

                     Sir, it should be noted that a large time has already been spent but I have not yet got my payment for the months of OCT’2010 and NOV’2010. It has also made problem to adjust my basic as my date of appointment is 21st June 2001. 

                       Under these circumstances you are hereby requested to do needful for necessary vetting by re-sending the Service Record to Howrah division as urgent basis and oblige me.

                                                Thanking you.

                                                                                                                                                                                                                                                                       DEBASISH MONDAL

                                                                                                                                                                                                                                                                       Mob: 9088389890

मैं एक ईमानदार कर्मचारी हूँ

मैं एक ईमानदार कर्मचारी हूँ तथा J.E./Bridge UNDER " SENIOR SECTION ENGINEER / BRIDGE/NCR 
के स्थाई-पद पर तैनात था.
मेरे पास कभी भी कोई स्टोर नही रहा और न ही कोई ठेके का कार्य. अर्थात मैं कभी भी किसी सेंसटीटिव पोस्ट पर तैनात नहीं रहा
        1. क्या प्रशाशन मेरा स्थानांतरण उत्तर मध्य रेलवे के बाहर रेल बीद्युतीकरण में भुबनेश्वर बिना मेरी सहमति प्राप्त किए कर सकती है ?-
please reply.

while removing me from

while removing me from service in 1998 , compassionate allowance was not sanctioned to me , till 2011 I was unaware of the fact, When i approached in 2012 , they say my DAR files are not available , I has given copies of the DAR judgments , copy from the CRSE etc ., even then they are dodging the orders since 2012.

They are talking nicely , but are not sanctioning the things

Whom to contact


Appeal to DPO, then DRM.

Appeal to DPO, then DRM.

 sir, I was promoted as


I was promoted as travelling ticket inspector in the old pay scale of 5500_ 9000 in the year july 2001and my junior who was later on promoted in the year november 2003 is drawing more basic pay than me though i am fullfiling all conditions for stepping up pay The personnel dept has forwarded my eligiblity to accounts dept the accounts dept have disallowed claim stating that i   have not opted for fixation of pay when i was promoted my earlier increment was in the month of april and i was promoted in the month of july

Hope CRB reads this.

Hope CRB reads this.


Retired Chief Controller, H.No.26-44-23/1st floor,
Venkataramana Colony IInd Lane,
Behind Mahatma Gandhi College,
GUNTUR – 522002. Mobile: 08019443692
Mail ID:

The Chairman,
Retired railway employees grievance redressal mechanism,
Railway Board, New Delhi.

Respected Sir,’
Sub: Grievances and haraasment
Ref: 1. DLSA/Guntur PG 589/2011 dated 24..12..2011.
2. Sr.DPO/GNT letter No.SCR/P-GNT/661/4/KDPR/63/2010 dated 12..04..2012.

Most respectfully submit that I, Kona Durga Poleeswar Rao, s/o. late Satyanarayana, belong to Turpu Kapu come under BC (D) group from Parvathipuram, Vizianagaram District of Andhra Pradesh state, presently residing in H.No.26-44-23/1st floor, Venkataramana Colony 2nd Lane, Behind Mahatma Gandhi College, Guntur respectfully submit the following few lines for your kind information and necessary action please. It is to submit that I have retired voluntarily on 31st October 2009 due to Heart Disease having 3 major blocks.
It is requested to give item wise replies along with the statements for the money paid with along with their acknowledgements and necessary statements.
It is to submit that even though my self retired in the month of October 2009; despite representations I am not provided with the Pensioner’s ID card and Medical Card till date. It is further to submit that an amount of Rs.10/- were deducted from my settlement amount. The processing of the Pension Papers is to be started from the day of the receipt of the VRS application vide extant railway establishment Rules.
It is to submit that I was under sick list from 16-02-2009 to 08-10-2009 as per SICK and FIT Certificates, dt. 16.02.2009 and dt. 08.10.2009, issued by Senior M.S., Guntur. Immediately after reporting for duty on 09.10.2009, I got the letter of commutation duly forwarded by the DOM/GNT along with the original AMC/DMC bearing No.952273. The same was regularized on 13.09.2010 only after direction of the DLSA/Guntur. I have applied for the due CLS and taken LPR without performing any duty and finally retired on 31st October 2009. Despite of the Legal Notice, dt.08.02.2010 , which was acknowledged on 09.02.2010 along with the Awards given by the Lok Adalat Guntur in O.S.No. 793/2009, on the file of the Prl., Senior Civil Judge, Guntur, dt.21.01.2010 and in O.S.No. 1029/2009, on the file of the 3rd Addl., Junior Civil Judge, Guntur, dt.21.01.2010 for a total amount of Rs. 1,84,942/- was withhold willfully which was released only after the intervention by the DLSA/Guntur in Notice No. 120/2010, dt.24.07.2010. These amounts could have been paid along with the other amounts paid on 26.02.2010 .
It is to submit that I have applied for selection to the post of Section Controller in the year 1986 (as per avenue channel of promotion) from Guards Pool and got qualified in the selection. While coming into the stationary grade I am given a pay element of 30% and fixed in the promotional grade. In the olden days the pay scales of the running staff were too meager and the mileage rates were increased from Rs.6/- to that of 150/-. Despite given the pay element as it is a huge financial loss, the Administration felt it necessary to give Allowance in Lue of Kilometrage for the running staff performing the stationary duties. Now the pay scales of the Mail Guard and the Chief Controller is Rs.9,300 – 34,800, except a slight difference in the Pay Band dt.21.01.2010 . Sri. J. K. Naik who joined into the Guards cadre in the year 1989 is drawing Rs.5,000/- over and above me in the form of Pension. The Welfare Officer Guntur should have referred this anomaly to the Anomaly Committee for redressal.
It is to submit that the Sr.DPO/GNT stated that the P.L.C.No. 120/2010 was dismissed by the Hon’ble DLSA/Guntur where as the said matter was closed for the reason of non-cooperation of the Sr.DPO/GNT which fact is apparent from the record. Sr.DPO/GNT stated that I have represented the APHRC/Hyderabad the case was posted to 11th June 2012. My wife represented the case to the APWOMEN’S Commission who has dismissed the case stating the case pending with the APHRC/Hyderabad. In all the three cases irrelevant replies are given.
1. Fixation of pay:
a. Difference in DA/Increment for January 2006 to March 2006 - not given
b. Normal increment which is to be given in July 2009 - not given
c. As per RBE257/2004 financial up gradation is to be given for an employee who completes 12 years of service in one grade and completes 24 years of regular service dt.21.01.2010 . In my case my date of appointment is 29.07.1976 and I am in Deputy Chief Controller grade in scale Rs.2000-3200 from 22.11.1988 (Sr.DPO/BZA letter No. B/P.535/VI/2 dated 22.11.1988). I have been empanelled to the post of Chief Controller in scale 6500-10500 vide Sr.DPO/BZA letter No.B/P.535/VI/2/Vol.2. dt.12.09.2001). In this case I have been in DY.Chief Controller grade for about 12 years 11 months.
d. RB letter No. FT/8(5)/97-E.III/E.IV dated 29..12..1997 one increment is to be given as per the Vth Central Pay Commission Norms in view of my normal increment fall on 01.01.1996.
e. As per RBE No. 101/2009 MACP is to be given in the intervals of 10, 20 and 30 years of continuous regular service. For this purpose only the date of entry into the railways is to be taken into consideration. Restructuring promotions and selection posts should not be taken into consideration. In my case I am due for financial up gradation in 1986, 1996 and 2006 whereas I am given MACPIII duly ignored MACP I & II.
f. As per F.No. 1/1/2008-IC dt.13.09.2008 I am to be given one increment on 01..01..2006 in the pre-revised scale and then fixation done as per VIth Central Pay Commission norms.
g. As per F.No.7(20)/2008-E.III(A) dt. 24.09.2008 the increment given towards small family norms for 9300-34800 grade employees is Rs.500/- whereas I am given only Rs.250/-. While fixing the revised pension the family planning allowance was not taken into consideration.
h. As per letter No. 38/64/98-P&PW(F) dated 1st May 2012 issued by the Department of Pensions and Public Grievances interest to be paid for the delayed payments @12% by the Commissioner concerned on all the delayed payments .
As per the Railway Board instructions the settlements should be finalized on the day of superannuation/VRS . The Indian Railways were very kind enough to arrange the Pension just like salary following the retirement month . In my case some of the benefits were released in February 2010 and Pension is drawn from May 2010. The delay resulted a case filed on me by money lender in the Guntur Court. I have taken a personal loan from the State Bank of India which was not cleared till date. The SBI authorities have given a legal notice on me for failure to pay the loan amount to which I have replied . Whereas it was stated to the Court that the delay is taken place only due to non cooperation by me needs evidential proof.
It is to submit that I am not utilized in the capacity of supervisor from the formation of the Division till the date of the VRS for the following reasons.

a. Guntur Division is formed on 01.03.2004.
b. As per the instructions of the Railway Board after completion of one year the Division has to procure their own men and material. The same is failed.
c. Not given posting orders as Supervisory in view of 5 Chief Controllers existed.
d. Duty Rosters were given to the TNCs, SCORs and Deputy. CHCs but not to the CHC.
e. I was deputed to work in Time Table duty for a period of two spells 4 months in 2004 and for one month in 2005.
f. The then DOM/Guntur with a view to accommodate my junior as the CHC in-charge at one stage ordered to work under my junior in shift duties. The instructions were revoked only after interference by the SCRES/Guntur.
g. I am given huge banging’s, memorandums shouting for not available round the clock and at no fault of mine I was awarded 36 months increment withheld which was reduced to that of CENSURED by the then ADRM/GNT after personal hearing Sri. G. Kumar senior most CHC to me was posted with a view not to utilize me in the capacity of the supervisor.
h. The clarification letter given by the DOM/Guntur vide letter No.GNT/Optg./T.305/KDP/2010 stated that I am utilized in the capacity of supervisor and in shift duties. Despite the inspection report by the RLC(Central) Vijayawada and his 2 D.O. letters the action is siphon by both the Optg./Personnel Branches The out come of their negligence caused me heart disease ultimately VRS duly foregone huge financial loss in the form of various benefits besides lost a valuable service period of about 7 years and treat the period of sickness as on duty and ex-gratia paid.
2. It was submitted that I have put in up a service period of 33 years and my settlements were finalized without observed the rules concerned as mentioned herein before. The ignorance of the rules prevailed in many ways. For example the selection for the post of AOM/ACM is processed in the month of September 2008 and is to be finalized by December. Despite the instructions to finalize the seniority lists by December every year whereas in this selection delayed till 16-02-2009 duly added the names even after.
3. As per MC16 item 1.(IV) it is clear that the compassionate appoint may be given to the wards of the employees who were crippled while in service due to Heart attack or Cancer. The Railway Board given clearance that even if the wards are highly qualified appointment will be given suitably.
4. Point No. g at page No.2 of the reply submitted by the respondent is not at all correct because my sick period is 16.02.2009 to 08.10.2009.
5. It was mentioned vide item No.(F) that my pensioner benefits were drawn on the last pay drawn Rs.27,390/- but where as my last pay drawn is 28,420
It is come to understand that the respondent willfully delaying in my settlement work. Any further delay will cause serious mishap. Further it is to submit that my case represented to the Ministry of Pensions and Public Grievances vide the registration Number DOPPW/P/2010/18721 dated 28th Oct 2010. The case was with the EDPG Railways since 27th Jan 2012.
In the light of the facts submitted it is prayed to issue instructions to conduct necessary inquiry and to finalize the benefits and entitlements at an early date.

Thanking you Sir,

Yours faithfully,

(K. D. P. Rao)
Dated: 25th May 2012


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